Legal

Cookie Policy

TradeWise Ltd · Last updated: 1 September 2026

TradeWise sets only the cookies needed to keep you signed in. We do not use analytics, advertising or tracking cookies, so there is no consent banner to click through. If that changes, this page and the site will change with it. For how we handle personal data, see our Privacy Policy.

What are cookies?

Cookies are small text files a website stores on your device so it can recognise you on your next request. Session cookies disappear when you close the browser; persistent cookies stay until they expire or you delete them.

Cookies we set

Strictly necessary

Required for signing in. They cannot be switched off without breaking the site, and PECR does not require consent for them.

Always active
CookiePurposeDuration
better-auth.session_tokenKeeps you signed inUntil you sign out, or 7 days
better-auth.* (state cookies)Protects the sign-in flow against forgeryMinutes

Browser storage that isn't a cookie

Some information stays in your browser and is never sent to us as a cookie:

tw:chatDraft (sessionStorage)Keeps your unfinished job description while you create an account, so you don't retype it24 hours, this browser tab only

Third-party services

These services may set their own cookies when you use the specific feature that calls them. They do not run on ordinary page views.

Stripe Identity

Photo-ID verification for tradespeople. Only runs when a tradesperson starts that check.

Privacy policy →

postcodes.io

Turns a postcode into coordinates so we can match nearby tradespeople. Receives the postcode only.

Privacy policy →

Managing cookies in your browser

You can clear or block cookies in your browser. Blocking the session cookie will sign you out.

ChromeSettings → Privacy and security → Cookies
FirefoxSettings → Privacy & Security → Cookies
SafariPreferences → Privacy → Manage Website Data
EdgeSettings → Privacy → Cookies and site data

Updates to this policy

If we ever add analytics or marketing cookies we will ask for consent first and update this page. The date at the top reflects the most recent revision.

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